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  1. You are here:
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  3. Shipping Policy

Shipping Policy

Please be aware before purchasing we DO NOT provide post or packaging services for any lots. It is your responsibility to arrange postage and packaging by the Wednesday following the auction.

Please call our office on 01260 279858 for details for our various trusted couriers who will be able to provide you with a direct quote. Please note that this is not an in house delivery service and you will not be covered by our insurance, please discuss with our partnered couriers their insurance policies for further details.

For smaller items we use MBE (Mail Boxes Etc) who will be able to give you a quote using our catalogue number and your postcode, you can get a quote here: https://www.mbe.co.uk/altrincham

Please notify us how you intend to have your items delivered/collected post-sale. For enquiries, please email auction@whittakerandbiggs.co.uk .

ALL goods MUST be paid for and collected by Tuesday 5PM following the auction. We reserve the right to take the funds using the card on file on Easy Live if payment isn't received by Tuesday 5:00PM. Any lots not collected or arranged for delivery will be entered into our following auction under the buyers account without notice and with no reserve unless agreed otherwise.

Contact Details:
Address: Brown Street, Congleton, Cheshire. CW12 1QY
Phone: 01260 279858
Email: auction@whittakerandbiggs.co.uk

If we can be of further assistance, please feel free to contact us on 01260 279858 or alternatively you can email us on auctions@whittakerandbiggs.co.uk.
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Opening Times

WEEK ONE - AUCTION WEEK

Monday - CLOSED

Tuesday - CLOSED 

Wednesday - 9am - 5pm

Thursday - Day 1, Office open from 8am, Auction starts from 9am (Online only)

Friday - Day 2, Office open from 8am, Auction starts from 9am (Online only)

Saturday  - 9am- 12pm Collections (by appointment) 

Sunday  - CLOSED

 

WEEK TWO - COLLECTIONS/DROP OFF WEEK

Monday - 9am - 5pm - OPEN for collections (by appointment)

Tuesday - 9am - 5pm - OPEN for collections (by appointment)

Wednesday - 9am - 5pm - OPEN for drop offs (by appointment)

Thursday - 9am - 5pm - OPEN for drop offs (by appointment)

Friday - 9am - 5pm

Saturday - CLOSED

Sunday - CLOSED

Contact Us
The Auction Rooms,
Brown Street, Congleton,
Cheshire, CW12 1QY

01260 279858

auctions@whittakerandbiggs.co.uk

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