FAQs


 

Why sell by auction?

Our auctions attract a wide range of trade & private buyers and offer the best possible exposure to potential buyers. We can advise on the best auction for your items and if necessary, store the items until the auction. We make the selling process as simple and stress free as possible. Our commission rates are amongst the lowest in the country with prompt pay out, with a fully itemised statement.

 

How do I know if the items I have are suitable for one of your auctions?

You are welcome to email photographs to us and one of our expert valuers and auctioneers will be more than happy to provide a valuation estimate on your item, and advice on how best to proceed with selling your piece.

 

Can I put a reserve price on my items?

We are happy to discuss and agree a reserve price on your items, this being the lowest figure you would expect with the potential to achieve more.

 

What about new furniture?

We welcome entries of new furniture from manufacturers and retailers looking to dispose of end of lines or overstocked items.

 

What do I have to do to enter an item into an auction?

The process for selling items at our auction couldn't be easier. Simply bring items along to our auction room during our acceptance times, fill in a form and let us do the rest! If you are unable to deliver your goods to us, we can arrange collection on your behalf. Prior to bringing entries to us please contact us in advance to discuss your items and to enable us to advise you on which of our forthcoming auctions would be most suitable, and our opening times for dropping off your items. For more information regarding selling items with us, click here.

 

Will my item be catalogued?

All entries into our auctions appear in our catalogue. The lots also appear on our website, enabling them to be viewed worldwide, so enabling maximum viewing potential. If you would like to view our previous catalogues, click here.
 

How soon will I receive payment?

We will send a BACS payment to you normally within 10 days of the auction. We will also send an emailed statement detailing the prices achieved and charges.

 

What happens if a lot doesn’t sell?

If an items does not sell, we always recommend arranging to put it into the following auction. If it does not sell for a second time, you are welcome to discuss with us the next best steps for your item and we will be happy to offer our guidance.

 

For any other questions, please feel free to email us on auctions@whittakerandbiggs.co.uk, or alternatively you can call us on 01260 279858