FAQs


Why sell by auction?

Selling at our auction offers unparalleled exposure to a diverse range of trade and private buyers. We aim to make the selling process as simple and stress-free as possible. With some of the lowest commission rates in the country, along with prompt payment and a fully itemised statement, we ensure that you receive the best value for your items.

How do I know if the items I have are suitable for one of your auctions?

Feel free to email photographs of your items to us, and one of our experts will be happy to provide an estimate and offer advice on the best way to proceed with selling your piece. 

Can I put a reserve price on my items?

we are happy to discuss and agree on a reserve price for your items. This will be the minimum amount you’re willing to accept, while still allowing the potential to achieve a higher price. 

What about new furniture?

We welcome entries of new furniture from manufacturers and retailers looking to dispose of end of lines or overstocked items.

What do I have to do to enter an item into an auction?

The process for selling items at our auction couldn't be easier. Simply bring items along to our auction room during our acceptance times, fill in a form and let us do the rest! If you are unable to deliver your goods to us, we can arrange collection on your behalf. Prior to bringing entries to us please contact us in advance to discuss your items and to enable us to advise you on which of our forthcoming auctions would be most suitable, and our opening times for dropping off your items. For more information regarding selling items with us, click here.

Where will my item be catalogued?

All entries into our auctions appear in our online catalogue. The lots also appear on our website, enabling them to be viewed worldwide, so enabling maximum viewing potential. If you would like to view our previous catalogues, click here.

How soon will I receive payment?

We will send a BACS payment to you within 10 days of the auction. We will also send an emailed statement detailing the prices achieved and charges.

What happens if a lot doesn’t sell?

If an item does not sell, we always recommend re-entering the lot for a second time. You are welcome to discuss with us the next best steps for your item and we will be happy to offer our guidance.

 For any other questions, please feel free to email us on auctions@whittakerandbiggs.co.uk, or alternatively you can call us on 01260 279858